Frequently Asked Questions
Everything you need to know about your Dragon Shield shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping may take 10-21 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Dragon Shield, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I track my package after it ships?
Yes. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
